www.sprinklr.com - Sprinklr: Unified AI-Powered Customer Experience Management Platform

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Unify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.

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Sprinklr: Unified AI-Powered Customer Experience Management PlatformLoginSupportEnglish (US)English (US)DeutschFrançaisEspañolSprinklrEnterprise OfferingsSelf-Serve OfferingsSprinklr Social Self‑ServeSprinklr Service Self‑ServeSprinklr Digital TwinSprinklr ServiceOverviewInbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command CenterSprinklr SocialOverviewSocial Publishing and EngagementEmployee AdvocacySocial Marketing for Distributed TeamsWorks Best WithSocial ListeningSocial AdvertisingConversational CommerceSocial Customer ServiceSprinklr InsightsOverviewSocial ListeningCompetitive Insights and BenchmarkingProduct InsightsLocation InsightsVisual InsightsMedia Monitoring and AnalyticsSprinklr SurveysSprinklr MarketingOverviewContent Marketing and Campaign PlanningSocial AdvertisingMarketing AnalyticsAd Comment ModerationPlatformOverviewSprinklr AISprinklr AI+AI StudioSecurityIntegrationsSandboxDisplayPresentationsActive Data RetentionAPICPGFinancial ServicesGovernmentRetailTechnologyTelecommunicationsTravel & HospitalityMarketing TeamsOverviewCrisis ManagementContent Lifecycle ManagementSocial Media ManagementCompliant Digital SellingFranchise Digital ManagementExecutive Reputation ManagementIndustry Insights and Competitive IntelligenceCreative Insights and Production OptimizationCustomer Service TeamsOverviewOmnichannel Contact CenterCustomer Self-ServiceDigital Customer ServiceOutbound Campaign ManagementWorkforce Engagement ManagementContact Center IntelligenceSocial Customer ServiceConversational CommerceProactive Digital EngagementUnified-CXMCustomer StoriesSprinklr ChampionsSprinklr CommunityOur StoryLeadershipNewsroomPartnersCareersInvestor RelationsSecurity & Data PrivacySustainabilitySprinklr Social ROI EstimatorAI Maturity AssessmentCX-WISEAnalyst ReportsProduct Demo DayseBooks & ReportsEvents & WebinarsBlogUnified-CXM GuideForbes Influential CMO 2024Our ServicesTrainingFor AgenciesHelp CenterRelease NotesContact UsPricingFree TrialUnparalleled AI. Unmatched Productivity. Unified Customer Experience.Bring your teams, tools and touchpoints together on a unified platform. Drive up to 40% higher productivity. Discover the fastest way to bring cutting-edge AI to your front-office teams.9 out of the 10 most valuable brands trust SprinklrSupercharge customer experience and unlock radical productivity with Sprinklr Digital TwinScale generative AI across your front-office with autonomous and intelligent AI versions of your brand, teams and employees. Go beyond conversations; make decisions, design workflows and execute tasks at scale.Learn MoreEquip your customer-facing teams to deliver real CX impactEliminate the chaos of using multiple tools to understand and engage your customers. Give your teams the context and collaboration they need to drive consistent customer experiences — on one unified platform.Sprinklr for Marketing TeamsUnify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.EXPLORE SOLUTIONSSprinklr for Customer Service TeamsUnify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.Explore SolutionsSprinklr for Marketing TeamsUnify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.EXPLORE SOLUTIONSSprinklr for Customer Service TeamsUnify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.Explore SolutionsFour AI-powered product suites. One unified platform.Sprinklr Service LogoSprinklr ServiceEmpower your customer service teams to deliver consistently delightful experiences across every touchpoint.Learn MoreSprinklr Social LogoSprinklr SocialReach, engage, and listen to customers across 30+ digital and social channels to maximize engagement and drive revenue.Learn MoreSprinklr Insights LogoSprinklr InsightsUncover real-time consumer, product, and market insights to build great products, drive brand loyalty and deliver great customer experiences.Learn MoreSprinklr Marketing LogoSprinklr MarketingOrchestrate on-brand global marketing campaigns across social, digital and traditional channels to drive higher marketing ROI.Learn MoreWhy the most iconic brands chose Sprinklr.How Manolo’s team engages with their global customers effectively“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”50%Increa

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